Help Center

Welcome to The Slut Hut Help Center 💋 — here are the most common questions we get from customers.

1. How long does shipping take?
Orders ship within 1–3 business days. Standard U.S. shipping takes 3–7 business days, and you’ll receive tracking details by email.

2. Will my order be discreet?
Absolutely. All orders arrive in plain, unmarked packaging — no logos, no hints.

3. Can I return a product?
For hygiene reasons, all sales are final. We only replace or refund items if they arrive damaged, defective, or incorrect. Contact us within 7 days with photos if this happens.

4. What payment methods do you accept?
We accept major credit/debit cards and [insert payment providers you’re setting up].

5. How do I care for my products?
Check out our Sex Toy Care page for a full cleaning & storage guide.

6. Still need help?
Reach out through our Contact Us page — we’ll get back to you within 24–48 hours.